First ants, then mites. I had a bad carpenter ant problem this year. We see them every year, but this was unprecedented. Mike called me back quickly and the exterminator arrived on time. Took a little more than 2 weeks, but we haven't seen a single one since, inside or out.
When I found something that looked like termites, I called them up again. Once again, on time and professional. Just mites, thankfully. I'll have to add honesty to their list of qualities.